Term & Conditions

The following terms and conditions operate between NERAEXIM (“we”, “us”, “our”, “the company”) and the user of this website (“you”). As a user of this website or a buyer of our products, you automatically agree to abide by these terms and conditions. If any changes to the same are made, they will be posted here. Hence, you are requested to check back in regularly. If at any point, the terms and conditions don’t suit you, we request you to not use the site or avail any of our services.

Account

  1. If you make an account on this website, you will ensure that the information provided by you is complete, accurate, and true.
  2. Securing your display name and password is your responsibility as is the responsibility for the activities that happen under the display name.
  3. If we happen to find out that the information provided by you is untrue, inaccurate, false, misleading, or suspicious in any way, we shall disable your account and you will not be able to make any further purchases.
  4. We have the right to disable your account with no prior notice for no or any reason, including if you violate the Terms and Conditions written here in any measure.

Products

  1. The images displayed on the website are for pictorial purposes only. Every effort has been made to ensure that they reflect the integrity of the actual product. However, depending upon the gadget you use and its screen, the actual item may be slightly different from the one being shown.
  2. We ensure that the prices of all the products are exact. However, in case of any error, we will correct the error asap. If an order has been placed, we will inform you of the error in price. If we are unable to contact you, the order stands canceled. If you cancel after paying for the items, we will send you a full refund.
  3. The prices of the products may change from time to time. However, for dispatched items, the price will remain the same as the displayed one.

Purchase, Orders,  Sizes, Packaging of our goods and Delivery

  1. No product purchased by you should be used for commercial purposes.
  2. On purchasing a product, the final acceptance of your order happens when we send you an email informing you of the dispatch of your order.
  3. You will be required to enter your phone number and email address while placing the order. These will be used to contact you in case of any delivery-related updates.
  4. The estimated time of delivery is calculated keeping in mind the best-case scenario. The delivery may get delayed in case of unavailability of items or unforeseen travel complications during shipping.
  5. Products will be delivered to the address given by you during checkout.
  6. Your address and phone number will be shared with the delivery company for the proper delivery of products.
  7. The number of items that we dispatch is the final number of items received by you unless you can furnish proof to the contrary.
  8. In case the item is delivered to a third-party address, NERA EXIM is not responsible for the delivery of goods to your address after the item has been dropped off at the specified address.
  9. Product weight varies from each other ( even the same design and products) and depends upon the thickness of hides used in the leather goods, grams/kg weight mentioned on the product labels.  
  10. The size of the products is mentioned in terms of Inches for the convenience of the user. The same should be converted to any standard length as prescribed by any Act, Regulation whatsoever using the following scale
    1 Inch = 0.0254 Meters
    1 Inch = 2.54 Centimetres
    1 Inch = 25.4 Millimeters

Intellectual Property Rights

  1. The website may be used for personal and non-commercial purposes only. The material can be downloaded from the website for the same purposes.
  2. All of the intellectual property rights, as well as the features and content on the website (text, audio, video, font, colors, images, design, icons, illustrations), are with NERA EXIM.
  3. You will not use any material on the website for commercial purposes without our express permission. Nothing is to be reproduced, replicated, distributed, modified, or republished.
  4. If you are found to have engaged in any of the above activities, your access to the website will be terminated. The materials produced or used by you have to be returned to us. Our team can and will take legal action if you violate our IPR terms.

Website Use 

Your use of the website shall be governed by the following rules:

  1. You agree not to meddle with the working of the website using any device, software, or routine.
  2. You agree not to interfere with another person’s usage of the website or any ongoing transaction using any device, software, or routine.
  3. You shall not attempt to gain unauthorized access to the website or any of its servers through any illegal means like hacking or password mining among others.
  4. You shall not copy content from the website without the express permission of NERA EXIM.
  5. You shall not seek to harm or exploit anyone by asking for personally identifiable information.
  6. You shall not upload, display, modify, or in any way have anything to do with another user’s personal information.   
  7. You shall not make defamatory, negative, or degrading comments about the brand name or the domain, and shall not carry out any action that tarnished the reputation of NERA EXIM.

Indemnification

You agree to indemnify, defend and hold harmless the Company, its directors, officers, employees, consultants, agents, and affiliates, from any and all third-party claims, liability, damages, or costs arising from your use of this website, your breach of Terms and Conditions, or infringement of any intellectual property right.

Law

The Terms and Conditions mentioned here are made in the context of the laws of India. In case of any dispute or conflict, the same shall be  in the jurisdiction of Udaipur, Rajasthan.

Limitation of Liability

  1. You take full responsibility for your use of the website. In case of any dissatisfaction with the website, the only solution is for you to stop using it.
  2. To the full extent permissible by law, NERA EXIM will not be accountable for any consequential, direct, indirect, incidental, exemplary, or retaliatory damages that result from content, materials, products, information, or your ability or inability to use the website. These consequences include but are not limited to loss of data, loss of revenue or profits or savings, personal injury, emotional agony, and loss of business.
  3. NERA EXIM does not guarantee that your use of the website will be uninterrupted or hassle-free always. We also reserve the right to interrupt or cancel services at any time without any prior notice to you.
  4. All of the materials made available through the website are provided on “as is” and “as available” basis without any express or implied warranties.

Termination

You agree that NERA EXIM may deny you access to the website at any time, should we determine that you have violated the Terms and Conditions or other policies in any way. If you or NERA EXIM terminates your use of services, you are still liable to pay for the order you placed.

Contact Us

For more information about our ‘Terms and Conditions’, please contact us at info@neraexim.com

Elevate Your Shopping Experience with Exclusive FAQ Solutions!

Frequently Asked Questions!

Vintage leather bag with distressed finish and classic style

What kind of leather do you use?

We use high-quality full-grain leather sourced from reputable tanneries. This type of leather is known for its durability, natural markings, and aging beautifully over time.

How should I care for my leather product?

Leather requires proper care to maintain its quality. We recommend using a leather conditioner periodically and keeping it away from direct sunlight and moisture. To preserve your leather articles please keep them in cotton bags. For specific care instructions, please refer to the product care section on each item’s page.

Are your products handmade?

Yes, all our leather goods are meticulously crafted by skilled artisans who pay attention to every detail, ensuring each piece meets our high standards of quality and craftsmanship.

Do you offer custom orders?

At this time, we offer customization on bulk orders. However, we continually expand our product line to offer a variety of styles and options to meet different preferences. Contact us

What is your shipping policy?

We offer worldwide shipping. Shipping costs and delivery times may vary depending on your location. For more information, please visit our shipping policy page. Read more

What is your return/exchange policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 10 days for a refund or exchange. Please review our return policy for detailed instruction. Read more

How can I contact customer service?

You can reach our customer service team through our contact page or by emailing [info@neraexim.com] We strive to respond to all inquiries promptly. Click Here

Do you offer wholesale pricing?

Yes, we do offer wholesale pricing for bulk orders. Please contact us directly at [info@neraexim.com] for more information and to discuss your wholesale needs.

Are your products sustainable?

We are committed to sustainability and ethical practices. Our leather is sourced responsibly, and we aim to minimize our environmental footprint throughout our production processes.

Where are your products manufactured?

Our leather goods are crafted in [INDIA], where we partner with skilled artisans who uphold our commitment to quality and craftsmanship.

Experience Luxury with Nera Genuine Leather Goods

Top Searches

Where Durability Meets Elegance

Backpacks|Canvas Duffel Bags|Canvas Messenger Bags|Canvas Waxed Bags|Canvas Backpacks|Canvas Duffle Bags|Canvas Sling Bags|Canvas Sling Bags|Canvas Tote Bags|Clearance Sale|Briefcases|Backpacks|Duffle Bags|Messenger Bags|Laptop BagsCanvas Bags|Canvas Luxury Leather|Leather Care Products|Leather Jackets|Wallets|Tote Bags|Sling Bags|Crossbody Bags|Backpacks|Laptop Bags|Leather Jackets|Clutches|Accessories|Camera Bags|Toiletry Bags|Leather Belts|Book Covers|Butterfly Chairs|Leather Journals|Portfolios/Padfolios|Motorcycle Saddlebags|Phone Cases & Accessories|Musical Instrument Accessories