Nera Exim: We respect the privacy of our customers and website visitors. This privacy statement explains how we collect, use, distribute, and protect users’ personal information that we receive through our website and business interactions.

1. Collection of Information:

We collect personal information provided voluntarily by customers and website visitors for the purpose of fulfilling orders, providing customer support, and improving our services. This information may include:

– Contact details (name, email address, phone number)

– Billing and shipping addresses

– Payment information (credit card details)

– Other information necessary for order fulfilment and customer support

Additionally, we may collect non-personal information automatically through cookies and other tracking technologies to enhance the user experience and improve our website.

2. Use of Information:

We use personal information for the following purposes:

– Fulfilling orders and providing requested services

– Communicating with customers regarding orders, inquiries, and promotions

– Improving our products and services

– Complying with legal obligations

We do not sell or trade personal information to third parties for commercial purposes.

3. Disclosure of Information:

We may disclose personal information in the following circumstances:

– To third-party service providers who assist us in conducting our business operations (e.g., payment processors, shipping companies)

– To comply with legal requirements or respond to legal process

– To protect the rights, property, or safety of our business, customers, or others

We ensure that any third parties with access to personal information adhere to strict confidentiality and security measures.

4. Security:

We employ industry-standard security measures to protect against unauthorised access, disclosure, alteration, or destruction of personal information. This includes encryption of sensitive data and regular monitoring of our systems for potential vulnerabilities.

5. Your Rights:

Customers have the right to access, update, or delete their personal information held by us. If you have any questions or concerns about your privacy rights or our data practices, please contact us using the information provided below.

6. Contact Information:

For questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at info@neraexim.com.

7. Policy Updates:

We reserve the right to update or modify this Privacy Policy as necessary to reflect changes in our business practices or legal requirements. Any updates will be posted on our website, and your continued use of our services constitutes acceptance of the revised Privacy Policy.

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This Privacy Policy underscores Nera Exim’s commitment to safeguarding the privacy and security of personal information provided by customers and website visitors. It emphasises transparency in data collection, use, and disclosure, as well as accountability for adhering to privacy principles.